CMMS Administrator

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.

Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.

We encourage new ways of working, driving innovation, whilst always living to our RISE values.

Respect, Integrity, Service, Excellence

The role: PPM & CMMS Administrator

The PPM & CMMS Administrator provides administrative support to the maintenance and asset teams by processing planned maintenance and asset related changes within the CAFM system. The role focuses on accuracy, consistency, and backlog reduction, ensuring maintenance data remains reliable and up to date. This is a system and data administration role and does not involve technical, statutory, or compliance decision-making.
Key responsibilities are as follows:
Planned Maintenance Administration:
Process approved changes to planned preventative maintenance (PPM) records
Update PPM schedules, dates, and asset links as instructed
Apply corrections to maintenance records where errors are identified
Support bulk updates and backlog reduction activities
Ensure maintenance records are complete and accurate

CAFM Data Entry & Data Quality
Carry out routine data entry and updates within the CAFM system
Ensure mandatory fields and references are completed correctly
Maintain consistency in naming conventions and data structures
Identify data errors or inconsistencies and flag them for review
Follow documented processes and instructions precisely

Asset-Related Maintenance Support
Support maintenance readiness for new or updated assets
Assist with asset-linked maintenance updates as instructed
Support maintenance aspects of project handovers where required

Workload & Backlog Support
Assist with clearing CAFM and PPM backlogs
Track completion of assigned tasks
Maintain simple records of completed work
Prioritise tasks as directed by the Data & Performance Manager

Person Specification:

Essential Experience
Experience in an administrative role within facilities, maintenance, or property environments
Hands-on experience using a CAFM or CMMS system
Experience handling structured data or system records
Experience managing high-volume and detail-focused administrative tasks

Essential Skills
Excellent attention to detail and accuracy
Confidence working with systems and data
Ability to follow processes and written instructions
Good organisation and time management skills
Basic understanding of planned maintenance concepts

Desirable Experience
Experience working with PPM and asset data, or maintenance systems
Awareness of maintenance standards such as SFG20
Experience supporting backlog remediation or data quality initiatives

Personal Attributes
Methodical and process-driven
Reliable and consistent in system use
Comfortable with repetitive, accuracy-focused work
Supportive, team-oriented approach

Our mission: To build a world-class business through exceptional service and exceptional people
Why CBRE?
Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family.
Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach.
Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence.
Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey.
Volunteering Days: Benefit from 2 paid volunteering days per year.
Exclusive Discounts: Nuffield gym memberships and restaurant discount cards
At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.

Job description