Job Description
Business Support Officer
A Local Authority is seeking an experienced Business Support Officer to join its Temporary Accommodation team. This is an excellent opportunity for a highly organised and proactive administrator with previous Local Authority experience to support a busy housing service.
The successful candidate will provide comprehensive administrative and business support to ensure the smooth running of the Temporary Accommodation service and assist the team in meeting operational and statutory requirements.
Key Responsibilities
Provide high-quality administrative and business support within a fast-paced Temporary Accommodation service
Manage shared mailboxes, finance processing, data entry, record management, and meeting arrangements
Maintain and update internal systems, databases, and spreadsheets, ensuring records are accurate and up to date
Support case management processes and produce reports when required
Handle confidential and sensitive information professionally and in line with data protection requirements
Work flexibly to manage competing priorities and meet deadlines
Liaise effectively with internal departments, service users, and external stakeholders
Requirements
Previous experience working within a Local Authority is essential
Experience within Temporary Accommodation, Housing Needs, or Homelessness services is highly desirable
Strong administrative, organisational, and IT skills
Excellent communication skills, both written and verbal
Ability to work independently and use initiative in a busy office environment
Professional, reliable, and able to manage sensitive information confidentially