Job Description
IT Co-Ordinator – GSE
Package:
Salary: £35,000 – £38,000 DOE
Location: Heathrow, with travel to Gatwick as required
Hours: 09:00 – 17:00 or equivalent
Interview Process: First stage via Teams, followed by a final-stage face-to-face interview.
This is a key standalone role within the business, responsible for ensuring IT systems, infrastructure and user support run smoothly across GSE sites. The successful candidate will act as the first point of escalation for IT issues, providing hands-on support across hardware, software, networks, systems and users at all levels
.
The role will cover day-to-day IT operations, first and second-line support, system installation and configuration, cyber security compliance, vendor management, documentation, and support with wider IT project
s.
Key Responsibilit
- iesProvide first and second-line IT support across GSE sit
- es.Maintain and troubleshoot IT infrastructure, including hardware, networks, servers and cloud syste
- ms.Install and configure computers, servers, printers and mobile devic
- es.Ensure systems and devices remain compliant with company IT and cyber security standar
- ds.Support system upgrades, migrations and IT projec
- ts.Work closely with operations, commercial, finance and admin teams to support business process
- es.Manage IT asset records, documentation and vendor relationshi
- ps.Support ERP, finance and operational system integration where requir
ed.
Requirem
- ents3–5 years’ experience in IT support, IT coordination or systems administrat
- ion.Strong knowledge of IT infrastructure, networks, servers, storage and cloud syst
- ems.Confident providing hands-on technical support in a busy operational environm
- ent.Good understanding of cyber security best practice, GDPR and complia
- nce.Strong communication, organisation and problem-solving ski
- lls.Experience with Dynamics, Navision, Business Central or similar ERP/business systems would be benefic
- ial.CompTIA A+, Network+, MCP or similar certifications would be advantage