Coordinator - Within Credit and Recoveries

We are looking for a confident and organised recoveries and litigation coordinator to join a fast-paced credit and recoveries team. This role will involve managing outsourced activity, supporting actions, and working closely with solicitors, agencies, and internal stakeholders to drive successful outcomes.

This is a varied position suited to someone with strong communication skills, excellent attention to detail, and experience managing complex workloads.

• Manage and coordinate cases with external solicitors
• Ensure all relevant information and documentation is provided to support recovery and strategies
• Liaise with internal departments and third parties to gather evidence and progress cases efficiently
• Review and support preparation of legal documentation, witness statements, and disclosures
• Monitor case timelines, court dates, and solicitor performance
• Support settlement processes and ensure internal procedures are followed
• Make informed decisions on litigation routes based on commercial and recovery considerations
• Maintain accurate records and reporting across systems and billing platforms
• Build strong working relationships with solicitors, debt collection agencies, and key stakeholders
• Produce regular updates and reporting for senior management
• Identify process improvements and support wider credit team activities where required

• Previous experience within litigation, recoveries, credit control, or debt management would be desirable
• Strong organisational and case management skills
• Comfortable working with external solicitors and third-party agencies
• Excellent written and verbal communication skills
• Able to manage multiple priorities and work to deadlines
• Strong attention to detail and ability to handle sensitive information professionally
• Confident using internal systems and maintaining accurate records

This role is based fully onsite for an initial period of 6 months