Project Manager

Project & Change Manager

Location: Hybrid – 3 days in office (Wilmslow HQ), 2 days from home

Salary: Competitive

We are The Citation Group - a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We know that running a business means juggling a lot. Our mission is to ease these pressures by providing expertise, guidance, and solutions that enable business leaders to focus on what they do best. From HR and Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered.

Citation Group has achieved strong growth through a combination of organic expansion and strategic acquisitions, continually broadening our expertise, services, and reach to create a one-stop shop that supports businesses across the UK, Canada and Australia.

The role

• Effectively manage several projects from start to closure, working closely with internal departments and third-party suppliers, including change management and adoption activities.
• Co-ordinate all resource requirements as required to ensure successful implementation.
• Oversee assignments to project work and delivery of outputs as needed .
• Continuous assessment of the implementation status, including updated plans and progress reports.
• Meet with stakeholders to discuss requirements and implementation status.
• Lead discovery sessions and scoping workshops.
• Liaise with project resource, key stakeholders and management team to provide status updates on the progress of projects.
• Identify areas of deviation from the agreed specification and instigate change control procedures.
• Introduce contingency planning when implementation is not running to schedule or to mitigate risks.
• Liaise with all relevant parties to ensure any issues are dealt with satisfactorily both pre and post implementation.
• Work with departmental heads to improve business processes across teams.
• Work with other Project Managers for the management of team diaries and coordinating resource allocation for assigned projects.
• Regularly update the Senior Management Team on the progress of key projects and outstanding issues.
• Provide regular budget forecast and variance reports.
• Provide and maintain resource plan, allowing for seasonal variations and develop mitigating action plans.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Review project scopes and objectives, ensuring technical feasibility.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure team performance using appropriate systems, tools and techniques.
• Implement risk management processes.
• Create and maintain comprehensive project documentation.
• Identify project implementation processes changes as and when required.

About you

• Have strong leadership skills, including excellent verbal / written communication and presentation skills.
• Able to remain calm under pressure.
• You will be presentable and confident when meeting new people and have the ability to build and maintain strong relationships.
• Have excellent problem-solving skills.
• Ability to react to project adjustments and alterations promptly and efficiently.
• Be flexible during times of change.
• Ability to be persuasive, encouraging, and motivating.
• Ability to develop and maintain effective communications to ensure co-operation both internally and externally.

Here’s a taste of the perks we roll out for our extraordinary team members:

25 Days of Holiday + 8 Bank Holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cozy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.

Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.

Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.

Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.

Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.